1. Information We Collect
- Contact information: name, address, email, phone.
- Order and payment data (handled via secure third-party providers).
- Account information: username, password.
- Usage data from cookies: IP address, browser, on-site activity.
- Customer service messages.
2. Use of Information
- To process orders, deliver products, and provide support.
- For personalization, analytics, and marketing (with consent).
- To fulfill legal obligations and prevent fraud.
3. Cookies and Tracking
We use cookies for site performance, user preferences, and analytics. You can control cookies via browser settings. Disabling cookies may impact site functionality.
4. Sharing of Information
We share data only with:
- Service providers (payment gateways).
- Delivery partners.
- Marketing tools (with consent).
- Legal authorities, if required.
5. International Transfers
Data may be transferred outside your country. We ensure protective safeguards for all such transfers.
6. GDPR (EU Residents)
You have the right to:
- Access, correct, delete, or restrict processing of your data.
- Withdraw consent.
- Contact us at support@helenagrinshpun.art to exercise your rights.
7. CCPA/CPRA (California Residents)
You have the right to:
- Know what data is collected.
- Request deletion or correction.
- Opt out of data sale (we do not sell personal data).
- Contact us at support@helenagrinshpun.art with any privacy request.
8. PIPEDA (Canada Residents)
You may:
9. Data Retention and Security
Data is retained only as long as necessary. We employ reasonable security measures.
10. Children
Our site is not intended for those under 16. We do not knowingly collect data from minors.
11. Updates to This Policy
We may modify this Policy from time to time. Changes are posted on this page.
12. Acceptance of Terms
By visiting our site or placing an order, you agree to be bound by these Terms.
13. Product Information
- We sell physical art.
- Colors may vary slightly due to screen settings.
- We reserve the right to limit the sales of our products to any geographic region or person.
14. Orders
- You must provide accurate billing/shipping info.
- All orders are subject to availability and acceptance.
- Once your order is confirmed, you will receive an order summary via email.
15. Payments
- We accept major credit/debit cards and third-party processors.
- Payment must be completed before order fulfillment.
Accepted Payment Methods:
- Major credit and debit cards (Visa, Mastercard)
- PayPal
All transactions are processed through secure, PCI-compliant third-party payment gateways. We do not store your full payment information on our servers.
16. Shipping
Local Delivery (e.g., within Israel):
- Orders typically ship within 7-10 business days.
- Delivery times may vary by region.
International Delivery:
- Orders are shipped via trusted carriers (e.g., DHL, UPS, FedEx).
- Estimated delivery: 14–21 business days, depending on location.
- Buyers are responsible for any customs duties, import taxes, or fees charged by their country.
- We are not responsible for delays caused by carriers, customs, or events beyond our control.
17. Returns
Physical Items: Refunds/replacements for damaged goods during delivery (contact within 7 days).
18. Intellectual Property
All content is the intellectual property of Helena Grinshpun Art. Reproduction is prohibited without permission.
19. Limitation of Liability
We are not liable for indirect damages, delivery delays, external service issues, user errors, or misprints.
20. Governing Law
These Terms are governed by the laws of Israel.
21. Contact
If you have any questions about this Privacy Policy or our Terms of Service, please contact us at:
Email: support@helenagrinshpun.art
Business address available upon request.
By using our site or placing an order, you confirm you have read and accepted our Privacy Policy and Terms of Service.